Charge off-peak and save with the Charge Ahead program

MGE residential electric customers who own or lease an EV and charge at home. A list of eligible electric vehicles and compatible chargers is below:

Supported Chargers

Yes. Apartment and condo residents are eligible to participate if your parking stall can be serviced by your electric panel. This is most often the case in townhome style units with attached garages.

MGE uses a platform called ev.energy that allows us to connect to your vehicle and obtain your charging preferences (ready-by time) to optimize charging through the telematic system in your vehicle. MGE will primarily shift eligible customers' charging to times when the grid is less busy (off-peak), but may control vehicle charging during periods of high demand or high energy cost, when renewables are available and/or for testing purposes.

Learn more about how the algorithm works here.

Off-peak is the time of day when energy use on our community grid is low.

MGE's off-peak hours are weekdays from 9 p.m. to 10 a.m. as well as weekends and holidays.

Maximize your off-peak charging with these helpful smart charging tips. Remember, in order to earn monthly rewards, you must have smart charging enabled in the ev.energy app

In the ev.energy app, you enter the time you need your vehicle charged and ready to go. You also can press the Boost button to override managed charging and begin charging immediately.

Learn more about how the algorithm works here.

If you are on MGE's standard rate and shift at least 80% of your monthly charging to off-peak hours, you will receive a monthly reward for participating in Charge Ahead. Rewards will be paid quarterly at a rate of $8 per month for June through August and $4 per month for September through May. These rewards will be paid out on a quarterly basis via Paypal or Venmo. You will be able to enter your Paypal or Venmo information through the ev.energy app. In order to qualify for monthly rewards, you must have smart charging enabled within the ev.energy app and must not perform more than three “unmanaged” (non-smart) at-home charging sessions per month.

If you are enrolled in our Shift & Save (time-of-use) rate, you can expect to see savings on your monthly energy bill by charging during off-peak periods

Once you download the ev.energy app, we will ask you to connect using your EV account (BMW ConnectedDrive, Tesla, Audi Connect, Chevrolet OnStar or FordPass) username and password.

ev.energy will not see or store your EV account, username and password. When you enter your username and password into the ev.energy app, ev.energy instantly exchanges them for a secure token that allows us to access your account and optimize your charging. Check out ev.energy's privacy policy.

• Battery level
• State of charge
• Charging history including kilowatt-hours (kWh) delivered per half hour
  
• GPS coordinates for charging locations

The ev.energy app will measure battery capacity and charging power to estimate kilowatt-hours (kWh) required to ensure your vehicle is fully charged by the time you requested.

No. MGE will manage charging only when your vehicle is plugged in at the address provided in the ev.energy app.

You can review the Charge Ahead Participation Agreement here. mge.ev.energy/participation-agreement

From the Dashboard screen:
1. Tap on the Vehicle Switcher above the status roundel.
2. Next, you will be prompted to add your second EV. Tap Add a new vehicle.
3. Follow the steps to select your vehicle make, model and trim and then enter your account details to create a connection between ev.energy and your vehicle app.
4. Tap Okay on the success screen.

From the Vehicle Settings page:
1. Tap on the cogwheel icon to access your app Settings.
2. In the Settings panel, tap Vehicles.
3. On this screen, you should see the vehicles you already have on your account. Tap Add a new vehicle.
4. Follow the steps to select your vehicle make, model and trim, and then enter your account details to create a connection between ev.energy and your vehicle app.
5. Tap Okay on the success screen.
6. Once your new vehicle is added, you should see it on the list. Tap on the vehicle name to see more or to update details.

You can request to delete your Charge Ahead account at any time directly via the app. After you've put your request in, you will have 7 days to cancel this if you change your mind. After that, we will permanently delete your account and all associated data. You will not be able to recover the account after this.

Note: You'll lose all the data and content in that account and all the information on your charging sessions so far. Learn how to download the data you want to keep.

Deleting your account
1. Tap on the cogwheel icon at the top left corner of the screen
2. Head to your Personal Details page
‍3. Tap the option 'Close my account'
4. Confirm you wan to delete the account by tapping 'Request account closure'
5. You will see a confirmation screen that the deletion process was triggered
6. In case you change your mind, tap the option 'Cancel closure'. You can return to this screen at any time within the 7 day grace period.

If you have any questions about this process or would like assistance, please get in touch with support at mgecharge@ev.energy